In Germany, the shipping costs are at € 4.90 incl. 19% VAT, from a purchase value of € 65.00 they are omitted!
The shipping costs for shipments to other countries may vary and you will
displayed with your order. Take a look here
Please fill out the returned receipt, put it together with the items in the package and stick the shipping label that we sent you by email on the package.
You will then take the parcel to the nearest delivery point. As soon as the package arrives in our warehouse, our employees check the returned goods and then arrange for a repayment.
If your order value is less than € 30.00, the return shipping costs € 5.90. This amount will be deducted from your credit.
If we receive the returned items in a non-salable condition, we reserve the right to repay only a partial amount.
It depends on your bank and your chosen payment method.
Normally the repayment takes no longer than 14 days after receipt of your package in the warehouse.